Coaching is one of the key components of managing modern employees. A report from Bersin by Deloitte, found that 66% of Millennials expect their managers to bring them to the next level by providing development opportunities and ongoing coaching.
We believe there are five components to coaching your team to success:
1. Emotional Intelligence: A large part of coaching is about the way you interact with each member of your team. If you can understand the issues your team members face in their role and be sensitive to possible opposing outlooks, you’ll be far better equipped to help your people overcome barriers and work together as a team.
2. Know each individual’s strengths: Coaching isn’t a one-size-fits-all process. It’s important to tailor your focus to the person you’re interacting with. Each member brings something unique to your team. Your job as a manager is to find out what each person’s strengths are and help them develop these skills with a tailored coaching plan.
3. Ask questions: Ask people what they want from the coaching process and really listening to their response. This will help you create a personalised development plan that shows you value the employee and their strengths and passions.
4. Empower: Once you know what your employees’ skills are and where they want to go, it’s time to help them put those skills into practice. Think stretch assignments, letting them take the lead on certain projects. The best way to learn is by doing and the more autonomy you give them, the more you’ll demonstrate your trust and confidence in their abilities.
5. Feedback: It’s impossible for people to develop without feedback. If your team isn’t aware of what it can improve, it can’t change or really build upon what’s going well. Providing effective and timely feedback is the most important element to becoming a great manager.
Finally, make sure you are creating time to celebrate achievements!